Security Operations Manager

LHA-DOS-001

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Reports to:
Director of Security
Updated Tues, 27 Feb 2025

Key Responsibilities

  • Supervise daily physical operations, including 7-week rotation (6 primary groups, 1 reserve).
  • Ensure QRF readiness with full 4-hour training, including rigorous drills to prevent lethargy.
  • Monitor alertness assessments, micro-breaks, and reserve group deployment for fatigue management.
  • Oversee incident reporting (physical and cyber), use-of-force documentation, and threat assessment coordination (ARS HB2022, IR-6).
  • Conduct performance evaluations (“T” rating, 80% critical measures; Section 4.8).
  • Assist with training delivery, ensuring DPS-registered instructors and safety protocols.

Qualifications

  • Armed Security Guard Registration (ARS §32-2624); 16-hour firearms training, 8-hour annual refresher.
  • DPS/FBI background check; DCS/APS checks.
  • 2+ years security experience; rapid-response and cybersecurity training (AT-3).
  • Leadership and crisis negotiation skills.

Job Description

Notes

Acts as deputy for physical operations; ensures continuity during absences.
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